Entergy Storm Center
Louisiana Updates

North Shore Restoration Work Nears Completion

Sunday, December 10, 2017

Entergy crews expect to have power restored tonight to virtually all customers affected by Friday’s winter storm.

As of 5 p.m. Sunday, power had been restored to more than 69,000 of the 72,300 Louisiana customers affected by the winter weather, which was more severe and widespread than predicted and caused extensive damage to Entergy’s system. Entergy Louisiana brought in additional personnel from Texas, Arkansas, and Mississippi to help restore power.

Crews continued to focus restoration efforts Sunday on Tangipahoa Parish, where approximately 3,000 customers were still without power as of 5 p.m.  All of the remaining customers are expected to have power restored by late Sunday except approximately 500 customers in the rural Amite area who will have power restored Monday. Damage was more extensive and widespread in the Amite area than expected. 

“We recognize the delay is a hardship for our customers, but our crews will be working to restore power as soon as possible Monday to those customers,” said Melonie Stewart, region director of customer service.

The heavy, wet snow that coated the area Friday caused tree limbs from outside the company’s rights of way to break and fall onto power lines, creating a large number of outages across the region. Repairing this type of widespread damage is challenging because it is labor-intensive and time-consuming work that restores a relatively small number of customers at a time.

Below are detailed restoration estimates for the hardest hit North Shore communities.

Amite, Kentwood, Independence, Roseland

Entergy has restored power to approximately 10,000 customers in northern Tangipahoa Parish.  Damage was more widespread and extensive than expected. There were 3,400 customers without power in the area scattered across 236 locations. 

Most customers will be restored by late Sunday, Dec. 10, but some customers are expected to be without power into Monday, Dec. 11.

In the city of Amite, 94 percent of the customers have power, and the remaining customers will be restored late Sunday night, Dec. 10.

Tickfaw was one of the hardest-hit areas where almost all customers lost power.  Crews have restored power to 50 percent of the customers.  Customers in the area along Hwy. 442 west of I-55, Stafford Road, and Antioch Road had power restored Sunday only to have a tree fall, causing them to lose power again.

In Independence 86 percent of the customers have power. Customers along Evans Road should be restored Sunday, Dec. 10.

In the Kentwood area crews are working on Chicken Farm Road.  Over 95 percent of the customers have power in Kentwood, and the remainder will be restored by late Sunday, Dec. 10.

Crews are working on scattered outages in Loranger, and customers in this area will be restored late Sunday, Dec. 10. 


Approximately 2,000 customers remain without power in the Hammond area. Some 96 percent of customers within the city limits of Hammond have power. Approximately 250 customers within the city limits are still out and are expected to be restored late Sunday, Dec. 10.  Customers outside the Hammond city limits are also expected to be restored late Sunday, Dec. 10.

Tangipahoa Parish east of Ponchatoula

Scattered outages remain in the area, where approximately 350 customers are without power.  Restoration for all customers in the Madisonville area is expected late Sunday, Dec. 10.

Livingston Parish

Albany, Springfield

Ninety-nine percent of customers have been restored.  Approximately 60 customers in the town of Albany should have their power restored by late Sunday, Dec. 10. 



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