Entergy Storm Center
New Orleans Updates

Entergy New Orleans Continues Preparing for Tropical Storm Nate

Friday, October 06, 2017

Entergy New Orleans continues to monitor Tropical Storm Nate.  A hurricane watch has been issued for the southeast Louisiana coast.  These types of extreme weather systems can create problems for an electric system and make for hazardous driving conditions. Keep in mind that it may take seven days following landfall before power is restored to 90 percent of our customers. This is based on the current forecast of Nate making landfall as a category 1 hurricane.

We follow a very detailed, rehearsed plan to quickly respond to outages that has worked well for us during past storms. We will continue monitoring Nate’s forecast to anticipate workload and potential problems the storm may bring.

We have nearly 1,800 workers ready to restore power in Louisiana, with some prepared to come from our sister companies in Texas, Arkansas and Mississippi.  Once the storm passes and we are able to fully assess the damage, we will have more information to share.

In addition, the restoration process can also be hampered by the surge of instantaneous electrical demand from appliances (air conditioning units, water heaters, etc.) when service is restored, potentially overloading protective devices on the electrical system. To make this less of a problem, Entergy New Orleansasks that, if you lose power, turn any electrical air conditioning units or electrical appliances that can easily be turned off to the off position until power is restored.

As with any weather event, please be mindful of the following safety tips:

  • Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, poles or other damaged equipment.
  • Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
  • Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
  • If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking it up to your home’s main electric panel.
  • Do not run a generator in a confined space without adequate ventilation.
  • Avoid using candles or other flammable devices to warm your home.
  • Try to stay off the roads. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.

We want to keep you informed and in control so here is the best way to get information about outages in addition to the View Outage application:


View Outages

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